I am receiving an error message when I upload my document!

Some simple things to check are:

  • What type of file have I uploaded? We recommend uploading your document in a .doc format. Make sure you do not remove the extension. ie. .doc or .docx
  • If it still doesn't work try saving as a different version (If you used .docx, try .doc)
  • Did your internet connection drop out? Try to remove the file and upload again.

If you are still unsure, please submit a request to us.

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